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Open roles at Mulberry Montreal. Click apply, drop your email, and we'll send the application straight to your inbox.
Marketing Director
About the Role
We're looking for a Marketing Director to lead our marketing strategy end-to-end — from brand positioning to paid acquisition to day-to-day campaign execution. This is a hands-on role for someone who wants ownership over how the brand grows, not just a seat managing a bigger team's output.
Responsibilities
- Develop and execute marketing strategy across paid social, email, and content channels
- Manage and optimize advertising budget across platforms to hit CAC and ROAS targets
- Own brand voice and creative direction across all customer touchpoints
- Analyze campaign performance and translate data into actionable next steps
- Collaborate with design, operations, and customer service to align on priorities
- Identify new growth channels and test them methodically
Qualifications
- 3+ years of experience in a marketing role, ideally in ecommerce or DTC
- Proven track record managing paid ad budgets and reporting on performance
- Strong written communication and ability to work independently in a remote setting
- Comfortable working in a small, fast-moving team where priorities shift quickly
Details
Remote position based in Quebec, Canada. Compensation based on experience.
Social Media Manager
About the Role
We're looking for a Social Media Manager to lead our social medias communications.
Responsibilities
- Create, schedule, and publish engaging content across Instagram, TikTok, Facebook, and other social platforms
- Develop and maintain a consistent brand voice while growing audience engagement and community
- Monitor social media trends and identify opportunities to create relevant, high-performing content
- Track content performance and provide insights to improve reach, engagement, and conversions
- Respond to comments, messages, and community interactions in a professional and timely manner
- Collaborate with designers, creators, and the marketing team to execute social media campaigns
Qualifications
- 2+ years of experience managing social media accounts for a brand or business
- Strong understanding of Instagram, TikTok, Facebook, and emerging social media platforms
- Excellent written communication skills with an eye for engaging and on-brand content
- Highly organized, self-motivated, and comfortable working in a fast-paced remote environment
Details
Remote position based in Quebec, Canada. Compensation based on experience.
Warehouse Worker
About the Role
We're looking for a reliable, detail-oriented Warehouse Worker to help us keep orders moving accurately and on time. You'll be part of a small team where the work you do directly affects the customer experience — no giant warehouse bureaucracy, just getting orders right and out the door.
Responsibilities
- Receive, inspect, and organize incoming inventory
- Pick, pack, and prepare customer orders for shipment accurately and efficiently
- Maintain a clean, organized, and safe warehouse environment
- Perform basic quality checks on products before they ship
- Assist with inventory counts and stock organization
- Follow safety procedures and equipment guidelines at all times
Qualifications
- Previous warehouse or fulfillment experience preferred but not required
- Ability to lift up to 50 lbs and stand for extended periods
- Reliable, punctual, and comfortable working as part of a small team
- Attention to detail, especially when it comes to order accuracy
Details
In-person position based in Quebec, Canada. Compensation based on experience.
Customer Service Representative
About the Role
We're looking for a Customer Service Representative to provide exceptional support and ensure every customer has a positive experience with our brand.
Responsibilities
- Respond to customer inquiries through email, live chat, and social media in a timely manner
- Resolve customer concerns professionally while delivering friendly and personalized support
- Process orders, returns, exchanges, and refunds accurately following company policies
- Maintain detailed records of customer interactions and identify recurring support trends
- Collaborate with operations and marketing teams to resolve product and order issues
- Continuously improve the customer experience by providing feedback and process suggestions
Qualifications
- 1+ years of experience in customer service, ecommerce, or a similar support role
- Excellent written communication skills with a professional and empathetic approach
- Strong problem-solving abilities and the confidence to work independently
- Highly organized and comfortable managing multiple customer conversations at once
Details
Remote position based in Quebec, Canada. Compensation based on experience.